Guides · Troubleshooting

Common issues

  • Disconnected mid-game: the game retries automatically; if that fails, go back to the login screen and enter again.
  • First-time data download stopped: check free storage (1.5 GB needed) and Wi-Fi; reopen the game and it resumes where it stopped.
  • Cannot install the APK: installs from unknown sources are not allowed yet, or the device is 32-bit (not supported).
  • Playing on an emulator: if "System UI isn't responding" appears, choose Wait, not Close app.
  • Character missing after maintenance: make sure you picked the Valoria - 1 server; characters belong to a server.